Aging & Longevity

Experiencing geriatric rehabilitation through the older adult's eyes: a mixed methods evaluation study of a virtual reality intervention among healthcare professionals.

TL;DR

A 15-minute VR movie showing geriatric rehabilitation from an older adult's viewpoint appears to be an effective educational tool in raising understanding and empathy among healthcare professionals in geriatric rehabilitation.

Key Findings

The majority of healthcare professionals reported increased awareness of older adults' experiences after viewing the VR movie.

  • 85% of participants reported increased awareness of older adults' experiences
  • 95% indicated that they would recommend the VR movie to colleagues
  • 160 HCPs completed the questionnaire across four geriatric rehabilitation organisations
  • The VR movie was 15 minutes in duration and showed the rehabilitation process from the viewpoint of an older adult

Thematic analysis of focus groups identified three key themes reflecting how healthcare professionals perceived the rehabilitation experience when adopting the older adult's perspective.

  • The three themes were: (1) feeling overwhelmed, (2) being dependent and vulnerable, and (3) lack of clarity in staff routines
  • 18 HCPs participated in a total of three focus groups
  • Focus groups were conducted alongside structured questionnaires in a mixed-methods design
  • The VR movie was scripted based on earlier studies on older adults' lived experiences during geriatric rehabilitation

Healthcare professionals suggested practical improvements in daily care following their VR experience.

  • Participants generated actionable suggestions for care improvements after adopting the patient perspective through VR
  • This finding emerged from focus group discussions
  • The suggestions arose from participants experiencing themes such as feeling overwhelmed and lacking clarity in staff routines

A mixed-methods design combining structured questionnaires and focus groups was used to evaluate the VR intervention across four geriatric rehabilitation organisations.

  • Total sample consisted of 160 HCPs completing questionnaires and 18 participating in focus groups
  • The VR movie depicted the rehabilitation process from the viewpoint of an older adult
  • The script was based on earlier studies examining older adults' experiences during geriatric rehabilitation
  • Thematic analysis was applied to focus group data

Virtual reality was identified as an innovative educational tool with potential to foster empathy and communication skills among healthcare professionals in geriatric rehabilitation.

  • Recent studies increasingly highlight VR's potential to foster empathy and communication skills, as noted in the background literature
  • The study aimed to explore whether a VR movie could enhance HCPs' understanding and empathy regarding older adults' experiences
  • The authors concluded that 'the VR movie appears to be an effective educational tool in raising understanding and empathy among HCPs in GR'

What This Means

This research suggests that showing healthcare professionals a short virtual reality (VR) film — one that places them in the perspective of an older adult going through geriatric rehabilitation — can meaningfully increase their awareness and empathy toward patients. In the study, 160 healthcare workers from four rehabilitation facilities watched a 15-minute VR movie scripted from real patient experiences, and an additional 18 participated in focus group discussions. After watching, 85% said their awareness of what older adults go through had increased, and 95% said they would recommend the film to their colleagues. The focus group discussions revealed three recurring themes about what the healthcare professionals noticed when seeing rehabilitation 'through a patient's eyes': feeling overwhelmed by the environment and the process, feeling dependent and vulnerable, and experiencing confusion about staff routines and what to expect. These insights are significant because they highlight aspects of care that might not be obvious to professionals focused on clinical tasks, but that matter greatly to patients' day-to-day experience. Participants also came up with practical ideas for improving daily care based on what they had experienced in the VR film. This research suggests that VR technology could serve as a valuable training and education tool in healthcare settings, helping staff better understand the emotional and practical challenges faced by older patients during rehabilitation. By 'walking in the patient's shoes,' even briefly, professionals may be better equipped to communicate more clearly, reduce feelings of patient overwhelm, and deliver more person-centered care. The approach may be particularly relevant in geriatric rehabilitation, where patients often face complex physical, emotional, and social challenges.

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Citation

Lubbe A, Pol M, Groen W, van den Berg J, Hertogh C, Buurman B, et al.. (2026). Experiencing geriatric rehabilitation through the older adult's eyes: a mixed methods evaluation study of a virtual reality intervention among healthcare professionals.. Age and ageing. https://doi.org/10.1093/ageing/afag159