Outcomes Associated With a WhatsApp-Based Telehealth Education Program and Remote Follow-Up on Blood Pressure, Medication Adherence, and Self-Care: Formative Quasi-Experimental Pilot Study.
Salhab D, AlALi N, Al-Naamani Z, AlJarrah A • JMIR formative research • 2026
This formative single-group pilot identified favorable pre-post differences in blood pressure, medication adherence, self-care behaviors, and hypertension-related knowledge among a selected sample of adults with primary hypertension in Jordan, but without a control group the findings do not establish effectiveness or causality and are preliminary evidence supporting further controlled evaluation.
Key Findings
Results
All 40 enrolled participants completed the 8-week WhatsApp-based telehealth pilot and provided paired baseline and postintervention data.
Participants were 40 adults aged 28-60 years with primary hypertension recruited from a university hospital in Jordan.
The design was a quasi-experimental, single-group pretest-posttest pilot study.
Data were analyzed with Wilcoxon signed-rank tests.
Results
Hypertension-related knowledge scores were higher after the intervention than at baseline.
Reported effect: r=0.840; P<.001.
Knowledge was measured with the Blood Pressure Knowledge Scale.
This was the largest effect size among the reported outcomes.
Results
Self-care behavior scores were higher after the intervention than at baseline.
Reported effect: r=0.524; P=.001.
Self-care was measured with the Blood Pressure Self-Care Scale.
Results
Medication adherence scores were lower after the intervention, indicating better adherence.
Reported effect: r=0.805; P<.001.
Adherence was measured with the Hill-Bone Scale, on which lower scores indicate better adherence.
Results
Systolic and diastolic blood pressure were both lower after the intervention than at baseline.
Systolic blood pressure: r=.434; P=.006.
Diastolic blood pressure: r=.684; P<.001.
Blood pressure was measured with electronic sphygmomanometers at baseline and after the intervention.
Methods
The intervention was an 8-week hybrid mHealth program combining home blood pressure monitoring training, daily WhatsApp educational messages, and biweekly nurse and dietitian phone consultations.
Daily multimedia messages covered diet, exercise, and medication.
Participants were trained in home blood pressure monitoring.
Structured telephone consultations with a nurse and dietitian occurred every two weeks.
Conclusions
The authors caution that the single-group design without a control group does not establish intervention effectiveness or causality.
Findings were drawn from a selected sample of 40 adults.
Results are described as preliminary evidence supporting further controlled evaluation.
The study is described as formative, assessing feasibility in the Jordanian context.
What This Means
This small pilot study in Jordan followed 40 adults with high blood pressure for 8 weeks. Participants learned to check their own blood pressure at home, received daily educational WhatsApp messages about diet, exercise, and medicines, and had phone check-ins every two weeks with a nurse and a dietitian. All 40 finished the program.
After 8 weeks, participants scored better than at the start on knowledge about hypertension, self-care behaviors, and taking medication as prescribed. Both the top (systolic) and bottom (diastolic) blood pressure numbers were also lower. The changes were statistically significant, and the largest were in knowledge and medication adherence.
However, there was no comparison group, so the study cannot show that the program caused these improvements. Other factors, such as simply being monitored, could have contributed. This research suggests that a low-cost WhatsApp-based approach is feasible and worth testing in larger, controlled studies.
Salhab D, AlALi N, Al-Naamani Z, AlJarrah A. (2026). Outcomes Associated With a WhatsApp-Based Telehealth Education Program and Remote Follow-Up on Blood Pressure, Medication Adherence, and Self-Care: Formative Quasi-Experimental Pilot Study.. JMIR formative research. https://doi.org/10.2196/91784