TL;DR
Care workers who experienced more positive contact with residents were less anxious about their own aging, with psychological concerns mediating effects on subjective well-being and fear of old people mediating effects on job satisfaction.
Key Findings
Results
More positive intergroup contact experiences by care workers were associated with lower aging anxiety.
Sample consisted of 144 care workers from 18 UK residential care homes
Participants completed surveys measuring contact experiences, aging anxiety, subjective well-being, and job satisfaction
Finding was described as 'consistent with expectations from intergroup contact theory'
The association was tested using indirect effects (mediation) analyses
Results
Psychological concerns about aging mediated the relationship between positive contact and care worker subjective well-being.
Tests of indirect effects demonstrated this mediation pathway
Psychological concerns represented one specific dimension of aging anxiety
The mediation was directional: contact → psychological concerns → subjective well-being
This pathway was specific to subjective well-being outcomes rather than job satisfaction
Results
Fear of old people mediated the relationship between positive contact and care worker job satisfaction.
Fear of old people represented a distinct dimension of aging anxiety from psychological concerns
This mediation pathway was specific to job satisfaction rather than subjective well-being
Tests of indirect effects demonstrated this mediation pathway
The mediation was directional: contact → fear of old people → job satisfaction
Results
The reverse sequence of mediation, in which aging anxiety affected outcomes via contact experiences, was not statistically supported.
Exploratory analyses tested whether anxiety affecting satisfaction or well-being via contact experiences was a viable alternative model
Results showed 'no statistical support' for this reverse mediation sequence
This analysis was described as 'exploratory'
The lack of support for the reverse direction strengthens the directional interpretation of contact influencing anxiety
Methods
The study examined care workers across multiple residential care homes in the UK.
144 care workers participated from 18 UK residential care homes
Participants completed surveys about contact experiences, aging anxiety, well-being, and job satisfaction
The multi-site design (18 care homes) provides breadth across care settings
The study framed care worker–resident interactions as an intergroup contact context
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Citation
Drury L, Abrams D, Swift H, Palmer S. (2026). Understanding Care Worker Well-Being and Job Satisfaction: The Influence of Intergenerational Contact and Aging Anxiety.. Issues in mental health nursing. https://doi.org/10.1080/01612840.2026.2621867
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