Aging & Longevity

Understanding Care Worker Well-Being and Job Satisfaction: The Influence of Intergenerational Contact and Aging Anxiety.

TL;DR

Care workers who experienced more positive contact with residents were less anxious about their own aging, with psychological concerns mediating effects on subjective well-being and fear of old people mediating effects on job satisfaction.

Key Findings

More positive intergroup contact experiences by care workers were associated with lower aging anxiety.

  • Sample consisted of 144 care workers from 18 UK residential care homes
  • Participants completed surveys measuring contact experiences, aging anxiety, subjective well-being, and job satisfaction
  • Finding was described as 'consistent with expectations from intergroup contact theory'
  • The association was tested using indirect effects (mediation) analyses

Psychological concerns about aging mediated the relationship between positive contact and care worker subjective well-being.

  • Tests of indirect effects demonstrated this mediation pathway
  • Psychological concerns represented one specific dimension of aging anxiety
  • The mediation was directional: contact → psychological concerns → subjective well-being
  • This pathway was specific to subjective well-being outcomes rather than job satisfaction

Fear of old people mediated the relationship between positive contact and care worker job satisfaction.

  • Fear of old people represented a distinct dimension of aging anxiety from psychological concerns
  • This mediation pathway was specific to job satisfaction rather than subjective well-being
  • Tests of indirect effects demonstrated this mediation pathway
  • The mediation was directional: contact → fear of old people → job satisfaction

The reverse sequence of mediation, in which aging anxiety affected outcomes via contact experiences, was not statistically supported.

  • Exploratory analyses tested whether anxiety affecting satisfaction or well-being via contact experiences was a viable alternative model
  • Results showed 'no statistical support' for this reverse mediation sequence
  • This analysis was described as 'exploratory'
  • The lack of support for the reverse direction strengthens the directional interpretation of contact influencing anxiety

The study examined care workers across multiple residential care homes in the UK.

  • 144 care workers participated from 18 UK residential care homes
  • Participants completed surveys about contact experiences, aging anxiety, well-being, and job satisfaction
  • The multi-site design (18 care homes) provides breadth across care settings
  • The study framed care worker–resident interactions as an intergroup contact context

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Citation

Drury L, Abrams D, Swift H, Palmer S. (2026). Understanding Care Worker Well-Being and Job Satisfaction: The Influence of Intergenerational Contact and Aging Anxiety.. Issues in mental health nursing. https://doi.org/10.1080/01612840.2026.2621867