Sexual Health

Young people's perceptions of access to sexual and reproductive health services in Manzini, Eswatini: a qualitative study.

TL;DR

Barriers to sexual and reproductive health service access among young people in Eswatini include low health literacy, stigma, and concerns about privacy and confidentiality, while enablers are mostly structural in nature including community outreaches and health education.

Key Findings

Low health literacy was identified as a barrier to accessing sexual and reproductive health services among young people aged 10-24 in Manzini, Eswatini.

  • Data collected through face-to-face in-depth semi-structured interviews with 14 participants
  • Participants were seeking SRHR services at Family Life Association of Swaziland clinic in Manzini
  • Interviews were conducted in October 2017 and audiotaped
  • Colaizzi's seven steps of phenomenological data analysis was used to identify themes

Stigma was identified as a barrier to young people's access to and utilisation of sexual and reproductive health services.

  • Study population included young people aged 10-24 years
  • Convenience purposive sampling was used to recruit 14 participants
  • Stigma was identified alongside low health literacy and privacy/confidentiality concerns as key barriers
  • The qualitative design allowed for in-depth exploration of participants' perceptions

Privacy and confidentiality concerns were identified as barriers to young people accessing sexual and reproductive health services.

  • Privacy and confidentiality emerged as a distinct barrier theme alongside stigma and low health literacy
  • Findings are consistent with barriers reported in other low- and middle-income countries
  • 14 participants were recruited from a single SRHR clinic in Manzini

Enablers of SRHR service utilisation among young people were mostly structural in nature, including community outreaches and health education.

  • Community outreaches were identified as a structural enabler of service utilisation
  • Health education was identified as another structural enabler
  • The study found that enablers were predominantly structural rather than individual in nature
  • The existing healthcare system was identified as a platform that presents an opportunity to be further optimised

Access to and utilisation of sexual and reproductive health services among young people including adolescents remains unsatisfactory in low- and middle-income countries including eSwatini, despite global agreements on adolescents' SRHR.

  • The study was set in Manzini, Eswatini, a low- to middle-income country
  • The target population was young people aged 10-24 years
  • The study was conducted at the Family Life Association of Swaziland clinic
  • The gap between global agreements and actual service access/utilisation motivated the study

What This Means

This research explored why young people aged 10 to 24 in Manzini, Eswatini, struggle to access sexual and reproductive health (SRH) services. Researchers interviewed 14 young people who were already seeking care at a local SRH clinic, asking them about their experiences and perceptions. Through in-depth interviews and careful analysis, the study identified both the obstacles and the factors that help young people use these services. The study found that three main barriers prevented young people from accessing care: not having enough knowledge about sexual and reproductive health (low health literacy), fear of being judged or shamed by others (stigma), and worries that their personal information would not be kept private or confidential. On the positive side, structural supports like community outreach programs and health education sessions helped young people access services. This research suggests that improving SRH access for young people in similar settings requires addressing knowledge gaps, reducing stigma, and strengthening privacy protections. It also suggests that community outreach and health education are promising strategies that should be expanded and optimized within existing healthcare systems. These findings are relevant for other low- and middle-income countries facing similar challenges in providing adolescent-friendly SRH services.

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Citation

Fakudze S, Mmusi-Phetoe R. (2026). Young people's perceptions of access to sexual and reproductive health services in Manzini, Eswatini: a qualitative study.. African journal of reproductive health. https://doi.org/10.29063/ajrh2026/v30i4.2